Assistant Practice Manager

This is an assistant practice manager post at Woodbank Surgery, a GP practice serving over 7,300 patients. The role supports day-to-day operations, deputises for the Practice Manager and helps lead staff, quality improvement and service development. It is a senior leadership post working alongside the Practice Manager and Partners, with workforce planning and CQC compliance among its areas. Previous management experience in primary care is essential.

• Support the day-to-day operational management of the practice
• Deputise for the Practice Manager when required
• Assist with the management, development and wellbeing of practice staff
• Support recruitment, induction, training and performance management
• Ensure compliance with CQC standards, NHS requirements and practice policies
• Assist with patient complaints, feedback and service improvement
• Monitor practice performance against targets and contractual requirements
• Support quality improvement projects and service developments
• Work with Partners and senior staff to implement strategic objectives
• Assist with workforce planning and rota management
• Ensure effective use of resources and efficient practice operations
• Maintain high standards of patient service, governance and confidentiality

• Previous experience in a primary care management role
• Experience of leading within a primary care team

• Understanding of General Practice operations
• Understanding of NHS contracts, workforce management and regulatory compliance

• Professional development
• Wellbeing support