Deputy Head Corporate Services - Workforce Lead

This temporary Efficiency Lead post, which may become permanent, sits in the Efficiency and Innovation team of NPS North West Corporate Services at the Ministry of Justice, supporting the team's senior manager. The work centres on finding efficiencies across national probation services, building an activity-based costing model and managing efficiency budgets. The post may line-manage a team member, allows hybrid working within the UK and includes a presentation licants must pass a standard DBS check.

• Collate service standard information on national NPS services against delivery indicators and specifications
• Create and keep up to date an activity-based costing model for the NPS
• Identify efficiencies from cost and service data and raise them with the senior manager
• Develop management information reports and systems for collecting customer feedback
• Develop action plans and new processes with suppliers and stakeholders to address poor performance and waste
• Create budgets and unit costs for programmes of work and manage the efficiency budget
• Contribute to тендering proposals, external contracts and agreements
• Advise on financial and resourcing issues to inform forward planning
• Analyse data and trends to maintain and improve performance
• Supervise the efficiency team member and train and advise across the division on efficiencies
• Plan and manage the sharing of knowledge and good practice
• Scan external markets, practice and trends and evaluate projects and processes

• NVQ Level 5 or equivalent in a relevant subject, or appropriate practical experience

• Experience of stakeholder management
• Experience of successfully identifying and improving efficiency in an organisation

• Microsoft Word, Excel, Outlook and Power Point

• Standard DBS check
• Security and identity checks before taking up post
• Eligible under Civil Service nationality rules

• Civil Service behaviours:
  Leadership, Working Together, Changing and Improving, Delivering at Pace, Communicating and Influencing, Making Effective Decisions

• 25 days annual leave plus public holidays, rising to 30 days after five years' service
• Local Government Pension Scheme via the Greater Manchester Pension Fund
• Hybrid working where business need allows
• Training and development opportunities
• Employee networks
• Family friendly policies, including reduced hours and job share
• Flexible benefits, voluntary benefits and discounts
• Paid paternity, adoption and maternity leave