Centre Manager - Residential

Department: Year-Rounds Groups

Employment Type: Fixed Term
- Full Time

Location: EFL Programmes UK

Compensation: From £925 per week + holiday remuneration + Performance Bonus

Our seasonal programmes operate during the following periods:

• Winter: 1st January – mid-February
• Spring: 23rd March – 10th/12th April
• Summer: 23rd/24th June – 12th/17th August

Specific start and end dates will be confirmed based on your role, assigned centre, and required induction training.

Overview

As a Centre Manager with Oxford International Junior Programmes, you will have overall responsibility for the successful day-to-day operation of one of our residential language centres for international students aged 8-17.

You will lead and manage the centre's Senior Staff Team, taking overall responsibility for staff performance, programme standards, client experience, student welfare and operational delivery. You will ensure each department is effectively managed and that senior staff are held accountable for the performance of their teams.

This is a hands‑on senior management role requiring strong leadership, organisation, communication and decision‑making skills. You will be expected to maintain a visible presence across the centre, identify issues early, manage performance proactively and take ownership of ensuring consistently high standards throughout the programme.

You will act as the key link between the centre and Head Office, ensuring information is communicated accurately, concerns are escalated appropriately and required documentation and reporting are completed within agreed deadlines.

Must-Haves

• Experience working in a residential camp setting or similar
• Previous experience managing and developing a team, including providing feedback, managing performance and holding individuals accountable for agreed standards.
• The ability to motivate and lead a diverse workforce
• A skill set that enables success in a fast‑paced work environment
• A positive and flexible approach to work, along with the ability to adapt to changing circumstances
• A genuine commitment to creating a safe, positive and engaging experience for international students aged 8–17.
• The ability to demonstrate respect for equal opportunities and respect for race and diversity
• Strong work ethic, this is no ordinary job!

1. Staff Leadership & Management

• Take overall leadership responsibility for the centre team and create a positive, professional and accountable working environment.
• Directly manage and support the Senior Staff Team, ensuring each manager understands their responsibilities and departmental expectations.
• Hold daily Senior Staff meetings to review programme delivery, staffing, student welfare, client feedback and operational priorities.
• Ensure all staff receive an effective induction and understand the standards expected throughout their employment.
• Maintain a visible and approachable management presence across the centre.
• Lead by example and consistently demonstrate the professionalism, communication and behaviours expected from the wider team.

2. Staff Performance & Accountability

• Take overall responsibility for ensuring high standards of staff performance are maintained across the centre.
• Regularly monitor the performance of the Senior Staff Team and hold managers accountable for the performance of their respective departments.
• Ensure Senior Staff are actively observing, supporting and managing the performance of the staff they line manage.
• Provide regular, constructive feedback to Senior Staff and set clear expectations for improvement where required.
• Complete formal appraisals for direct reports accurately and within required deadlines.
• Ensure all staff appraisals across the centre are completed…