Production Support Technician - Electronics

Date: 14 Aug 2026
Location: Belfast, GB
Job Function: Operations
Business Unit: Andor Technology
Production Support Technician
At Oxford Instruments Andor we are devoted to accelerating the greatest scientific advancements of our age. It matters to us that the products we develop make a real difference to our customers and contribute significantly to their research. We want to deliver differentiated, accessible solutions to the widest possible scientific research and industrial communities. We are a market leading organisation with a diverse and inclusive environment.
We are hiring for a Production Support Technician for our Operations department.. The Production Support Technician will play a valuable role supporting the RMA and wider Cameras team. The role will involve the troubleshooting and repair of complex hardware faults on both new and returned products (RMA). You will be the first line support diagnosing and resolving issues for production and RMA products, escalating, and liaising with engineering and/or other support functions when necessary
Key Responsibilities

• Troubleshooting and repair of complex hardware faults on both new and returned products
• Optimisation of assembled systems/subsystems to achieve desired specification
• Accurate completion of assembly, test, and repair records
• Strict adherence to production processes and quality control requirements
• Accountability for own output, delivery, and quality of assigned production targets
• When necessary, working with Engineering on New Product Introduction (NPI) to develop appropriate engineering work instructions, build first prototypes / production units and deliver smooth transition from NPI to production volume
• Signing off NCPs within agreed parameters for designated products
• Costing Non-Warranty repairs using a template
• Work independently with a minimum of supervision.
• Training of new members of team and operations staff when required
• Continually seek out ways to improve the product and processes.
• Co-ordinate with stores on material supply and stock control processes giving feedback when issues are spotted with BOMs/WOs etc.
• Ensure all H&S procedures are followed, identify and report issues using 'SHEILD'.
• Identify opportunities to improve health and safety and support implementation.
• Maintain high standards of housekeeping at all times.
• Any other reasonable duties as required by management.

The Production Support Technician will have:
HNC/HND level or equivalent with 3 years relevant experience in a high-tech production environment OR 5 years relevant experience in a high-tech production environment
AND

• Technically proficient with at least 3 years' experience in a technical role working with electronic and/or opto-mechanical products.
• Demonstrate capability in identifying faults, investigating issues and steering resolutions
• Ability to interpret engineering drawings, schematic diagrams, and other technical literature
• Good soldering skills
• Good manual dexterity required for handling/manipulation of small/delicate components
• Good diagnostic skills including the effective use of DMM and Oscilloscope
• Excellent attention to detail and good concentration levels
• High level of Computer literacy in an MS Windows environment

This is a permanent position based at our Belfast headquarters working full time onsite. Additional temporary or permanent, part time or full-time positions across Operations may be filled from this recruitment exercise.
Closing date for applicants is midnight Tuesday 25th August 2026
Please note on this occasion we are unable to provide sponsorship for visa applicants for this particular post, as such applicants must hold the right to work in the UK to be eligible.
Why Oxford Instruments Andor?
Our company values of being Inclusive, Innovative, Trusted and Purposeful are at the core of everything we do for our customers and our teams. At Oxford Instruments Andor, our employees are fundamental to our business success and we are delighted to provide a competitive and comprehensive benefits programme with a range of options to suit your lifestyle
UK Oxford Instruments Andor Benefits :
Oxford Instruments Andor provides employees with a competitive compensation & benefits package to suit your lifestyle.

• Health & Wellbeing
  - Mental Health First Aiders, Employee Assistance Programme (Life Works, Babylon and UnMind), Private Medical Insurance with BUPA for you and your dependents, Income Protection, Life Assurance and Personal Accident Insurance. Company sick pay and medical leave, Occupational healthcare Service, 2 days paid leave for volunteering each year
• Money & Lifestyle
  -Pension - employer contributory scheme (6%), Share Incentive Plan, Leave Purchase Scheme, Cycle to Work scheme, Car Salary Exchange Scheme, Tech Purchase scheme. Give as You Earn. Employee discount scheme. Free Parking Onsite.
• Career
  -Externally accredited training and development opportunities including support with professional qualifications, Service awards, Linked In learning, Learning & development…