CRM & Loyalty Executive

CRM & Loyalty Executive Our client, a growing ecommerce retailer, is looking for a CRM & Loyalty Executive to drive customer retention across email, SMS and loyalty. Youll manage campaigns and automated journeys in Klaviyo, grow the loyalty programme and use customer data to improve engagement, repeat purchases and revenue.

Key Responsibilities Plan and deliver email and SMS campaigns. Build and optimise automated customer journeys. Manage segmentation, testing and campaign scheduling. Develop the customer loyalty programme. Monitor deliverability and maintain subscriber lists. Report on revenue, engagement and conversion performance. Work closely with marketing, content and ecommerce teams. About You Hands-on Klaviyo experience across campaigns and flows. Strong knowledge of CRM, segmentation and deliverability.

Comfortable analysing ecommerce and revenue data. Highly organised, proactive and detail-focused.

Experience with loyalty programmes, SMS or Shopify is advantageous. Apply Send your CV here or call Conor on for more information.

Skills:

Klaviyo CRM and lifecycle marketing Customer segmentation Performance Analysis Campaign optimisation Benefits:
Seasonal compressed working week (4 days) Excellent ben and conditions