Site Operations Coordinator

The Operations Coordinator is responsible for maintaining operational control systems across CDP, ensuring the effective management of logistics, equipment control, workspace compliance, chemical governance and operational quality processes.  This role requires a highly organised and detail-oriented individual capable of managing multiple controlled systems simultaneously whilst maintaining high levels of accuracy, traceability and compliance. The successful candidate will act as a key operational stakeholder in supporting audit readiness, maintaining regulatory compliance and driving continuous improvement throughout the organisation.  

This position offers significant scope to influence and improve operational processes and will suit individuals who enjoy ownership, accountability and working within regulated environments.  Due to the role's position within the front-of-house operations area, the Operations Coordinator will also contribute to maintaining a professional and welcoming environment for visitors, clients and external partners. The role will provide occasional support to reception activities when required, helping to ensure a consistently high standard of customer service and visitor experience across the organisation.

Job Duties and Responsibilities:

Logistics, Warehousing and Archiving
• Manage all Goods In and Goods Out activities in accordance with company procedures.
• Coordinate domestic and international shipments, ensuring all documentation is accurate and compliant.
• Maintain traceability of archived materials and controlled records.
• Monitor logistics processes and identify opportunities for improvement.
• Ensure operational records are complete, accurate and audit-ready at all times.  Stakeholder & Visitor Engagement
• Act as a professional and approachable first point of contact for visitors, clients and delivery personnel when required.
• Provide occasional reception support during periods of absence, holiday cover or business requirements.
• Assist with the coordination of visitor arrivals, meeting room readiness and site access processes.
• Ensure visitors receive a positive and professional experience that reflects CDP's values and standards.
• Build effective working relationships with internal stakeholders, clients, suppliers and external partners.
• Support the smooth operation of front-of-house activities whilst maintaining priority operational responsibilities  Equipment Control
• Act as a key administrator of the equipment management system.
• Maintain equipment records ensuring complete accuracy and traceability.
• Coordinate maintenance, servicing and calibration activities.
• Conduct routine compliance checks of equipment and equipment records.
• Investigate and resolve discrepancies identified during inspections.
• Support continuous improvement of equipment control processes.  Workspace Compliance
• Coordinate and support the monthly workspace inspection programme.
• Work with workspace owners to ensure corrective actions are completed.
• Monitor compliance trends and report recurring issues.
• Promote good laboratory and workplace practices across the organisation.
• Drive a culture of ownership and compliance.  Chemical Management Support
• Support the maintenance of the chemical inventory and associated records.
• Verify chemical labelling, storage and expiry controls are maintained.
• Assist with the implementation and improvement of chemical management procedures.
• Support compliance inspections relating to chemical management.  Audit & Quality Support
• Participate in internal and external audits.
• Support preparation of audit evidence and documentation.
• Maintain records and systems to ensure ongoing audit readiness.
• Assist with investigation and closure of…