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Quality Officer - Yorkshire Humber Probation Service - and Quality

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: The Methodist Church in Britain
Full Time position
Listed on 2026-11-01
Job specializations:
  • Quality Assurance - QA/QC
  • Government
Salary/Wage Range or Industry Benchmark: 36000 - 48000 GBP Yearly GBP 36000.00 48000.00 YEAR
Job Description & How to Apply Below

This Performance Team role sits within Probation Service Yorkshire and the Humber and covers the whole region, so regular travel across it is required. The post-holder works with Probation Delivery Units to meet agreed national performance targets and develops and runs a regional quality improvement programme. It is fixed‑term to 18/01/28, with hybrid working possible within the UK. Experience is judged from the CV or work history, and candidates are asked to give a presentation at interview.

What

the job involves
  • Ensure Probation Delivery Units deliver to agreed national service delivery indicators and specifications
  • Develop and deliver a quality improvement programme for the Yorkshire and the Humber region
  • Identify local performance and quality issues and opportunities linked to HMPPS priorities
  • Run improvement initiatives to address performance opportunities
  • Work with other Performance & Quality Officers to share best practice and improve quality and performance
  • Support Probation Delivery Units to achieve agreed performance targets
Experience
  • Evidence of relevant experience in the CV or work history
Skills & knowledge
  • Experience of Excel, Word, Outlook, PowerPoint, Business Objects and Power BI
  • Ability to extract and maintain information and analyse data
Checks & eligibility
  • DBS Standard check
  • Security and identity checks before taking up post
  • Eligible under Civil Service nationality rules
Other
  • Assessed against the Changing and Improving behaviour
  • Assessed against the Managing a Quality Service behaviour
  • Assessed against the Delivering at Pace behaviour
What’s offered
  • 25 days annual leave, rising to 30 after five years, plus public holidays
  • Local Government Pension Scheme through the Greater Manchester Pension Fund
  • Hybrid working where business need allows
  • Training and development opportunities
  • Family friendly policies, including reduced hours and job share
  • Flexible benefits, retail vouchers and discounts
  • Paid paternity, adoption and maternity leave
  • Free annual sight tests for employees who use computer screens
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