Lettings and Property Mangagement Administrator

Staffline Ireland are recruiting on behalf of a leading Estate Agent for a Lettings and Property Management Administrator. The lettings and Property Management Administrator will join the department that currently manages over 680 residential properties, delivering a comprehensive, professional and proactive service to both landlords and tenants.

• Register and maintain rental property details on the in‑house property management software.
• Upload property details and images to company websites and online portals.
• Complete tenancy credit checks and ensure they are processed accurately and within agreed time frames.
• Ensure full, accurate and up‑to‑date records are maintained for both tenants and landlords.
• Liaise with tenants and landlords regarding viewings, applications and follow‑ups.
• Handle day‑to‑day enquiries relating to rental properties.
• Administer lease renewals, ensuring documentation is issued, completed and recorded correctly.
• Monitor statutory and regulatory compliance, including certification and renewals, ensuring all deadlines are met.
• Proactively chase tenant rent arrears in a professional and timely manner, escalating where necessary.
• Complete and process housing benefit and related forms as required.
• Act as a point of contact for tenants in chasing arrears.
• Support the property management team in delivering a high standard of service across a large portfolio of managed properties.
• Carry out any other administrative duties associated with the lettings and property management function.
• Any other duties role may involve.

• Previous experience in a lettings or property management administrative role is essential.
• Excellent communication and interpersonal skills, with the ability to deal confidently with landlords, tenants and contractors.
• Strong organisational skills with a high level of attention to detail.
• Excellent working knowledge of Microsoft Office, particularly Microsoft Excel.
• Ability to work effectively in a fast‑paced and busy office environment.
• Proactive, self‑motivated and able to use own initiative with minimal supervision.
• Flexible and committed, with a professional approach to workload and deadlines.

The successful Lettings and Property Management Administrator will enjoy a competitive salary depending on experience plus commission and career progression.

The Lettings and Property Management Administrator role will be based in Belfast.