Cleaning Supervisor

Overview

Mount Charles Group is one of the largest and privately owned soft facilities management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family oriented business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves:
Do the right thing, have fun & grow together, take pride in what you do! We are currently recruiting for a Cleaning Supervisor to join our team based at ICC Waterfront, Belfast. This is a great opportunity to join a world leading facilities management company.

RF-2602-22

Belfast - ICC Waterfront Hall

1

£12.90

• 30 Hours Per Week
• Monday - Sunday
• 4 Week rolling rota
• Hours between 7:00am - 11:00pm

• 30 days annual leave pro rata
• Company Pension Scheme
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service
• Company Events

• Contract Auditing – carry out quality audits as per schedule and company policy.
• Client Contact.
• Assisting with payroll when needed.
• Uniform checks.
• Assisting the operations manager with induction training for all new starts and staff moving sites.
• Ensuring all members of staff are completing their roles to the best of their abilities including checking each of their areas on an ad‑hoc basis.
• Ensuring all areas are fully stocked such as toilet role dispensers, soap dispensers, etc.
• Keeping own store area clean, tidy, colour‑coded and up to spec.
• Fully flexible approach needed.
• Report defective equipment/utensils/work and floor surfaces or any other health and safety issues to your Line Manager.
• Machine repairs.
• Comply with all health, safety & hygiene standards.
• Comply with all HACCP regulations as necessary.
• Follow procedures as directed on the correct handling and use of all cleaning materials.
• Full compliance with COSHH and colour coding.
• Ensure all suggestions, comments or complaints are reported to the Line Manager.
• Employee appreciation.

• Exceptional customer service skills.
• Strong attention to detail.
• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential.
• Previous work experience in customer service employment.
• Current BICS qualifications.
• Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day‑to‑day basis.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

Due to the number of applicants Mount Charles receives, we only respond to short‑listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.

Mount Charles Group has a policy on recruiting ex‑offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

To be considered for this role you will be redirected to and must complete the application process on our careers page.

Closing date: Thu 19 March 2026