Supervisor, Restaurant​/Food Service, Barista

Join the Team at Trading Post Coffee Roasters

At Trading Post Coffee Roasters, coffee is at the heart of everything we do.

As an independent, specialty coffee company, we're passionate about sourcing, roasting and serving exceptional coffee whilst creating memorable experiences for every guest. We believe great coffee starts with great people, which is why we invest in developing our teams through training, coaching and genuine opportunities to grow.

If you're passionate about specialty coffee, enjoy working in a fast-paced environment and take pride in your craft, we'd love to hear from you.

Joining Trading Post means becoming part of a team that values quality, hospitality and continuous learning.

We offer:

• Free coffee and heavily discounted meals whilst on shift
• 50% employee discount on food and drink at every Trading Post Coffee House
• Discounts on our specialty coffee beans and retail products
• Discounts across Beachfront Leisure venues
• Birthday Gift Card for every team member
• Free access to mental health and financial wellbeing support
• Company pension scheme
• Ongoing coffee education and technical training
• Clear internal career progression opportunities

We believe great people deserve great opportunities. That's why we invest in developing our teams and creating careers, not just jobs.

As a Supervisor, you'll be one of the leaders of the Coffee House, helping to create an environment where both your team and our guests have a fantastic experience.

You’ll support the management team with the day-to-day operation of the business, lead shifts with confidence and help develop your colleagues to be the very best they can be.

This role is ideal for someone who enjoys supporting others, solving problems, taking ownership and leading by example. You'll play an important part in building a positive culture where great hospitality, teamwork and high standards come naturally.

• Lead shifts to ensure every guest receives exceptional service.
• Support and motivate the team throughout busy services.
• Coach colleagues in delivering Trading Post hospitality standards.
• Help train and welcome new team members.
• Work alongside the management team to achieve sales, service and operational goals.
• Support the smooth running of the Coffee House by making confident decisions and resolving issues as they arise.
• Monitor standards of cleanliness, food safety and presentation throughout the venue.
• Lead by example, creating a positive atmosphere where the team can perform at their best.
• Jump in wherever needed, whether that’s serving customers, making coffee or supporting the kitchen team.

• Create consistently outstanding experiences for our guests.
• Build a motivated, engaged and supportive team.
• Lead shifts confidently while maintaining excellent service standards.
• Help develop team members through coaching, encouragement and regular feedback.
• Support the management team in delivering operational excellence.
• Take ownership of challenges and look for solutions before problems elevate.
• Maintain high standards across customer service, cleanliness, safety and presentation.
• Become someone your team trusts, respects and enjoys working alongside.

• Have previous experience within hospitality or customer service.
• Enjoy helping others succeed.
• Lead by example through your attitude and work ethic.
• Stay calm and organised under pressure.
• Communicate confidently with both guests and colleagues.
• Take ownership and make decisions with confidence.
• Are reliable, proactive and eager to learn.
• Take pride in delivering consistently high standards.

• Experience working in a busy hospitality environment.
• Experience supporting or supervising a team.
• Strong…