Store Manager, Retail & Store Manager

Job Description

This is a permanent position offering 39 hours per week. The position is based in one of our H&M stores in Belfast.

Our Leaders have the ambition to make our people and business grow. As a Store Manager, you are responsible for planning and achieving the sales and profit goals of the store. You lead, coach, and develop the team, promote a safe work environment, and ensure a great customer-first experience.

Key responsibilities:

Sales & Profit:

• You lead with a vision to secure the best experience for all our colleagues and customers
• You analyse and follow up your Store's Sales & Profit KPIs and take actions to maximise results.
• You oversee store operations and ensure best practices are followed in-store and in line with the Area vision.

People & Teams:

• You ensure all employee relation responsibilities, legal requirements, and H&M policies are fulfilled.
• You recruit, train, develop, and manage succession for your Store.
• You evaluate and manage the performance of your team through dialogues, development plans, and feedback to encourage leadership and support business needs.
• You ensure health & safety; legal and security issues are being handled in accordance with H&M standards and local legislation.

Qualifications

We are looking for people who have:

• Management experience in a customer-facing environment
• Previous experience of leading and managing teams
• Knowledge and passion for driving goals forward
• A passion for profitability and people
• A Customer-first mindset

Additional Information

This is a permanent position offering 39 hours per week. Availability 7 days fully flexible, weekends included. This position will be based in one of our H&M stores in Belfast.

Benefits

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP.

For further information and to submit your application, click the apply icon.