Sales Consultant

Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao’s global cosmetics portfolio. Growing from small‑scale artisans into an international fragrance brand, it is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world.

We are looking for a dedicated individual, with a passion for luxury, to join us as Sales Consultant in our Forestside store. This is a part‑time opportunity, working 30 hours per week. As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalised selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages.

Alongside this, you will assist the team with general store‑related tasks, including stock management, cleaning and replenishment.

We are looking for people with excellent communication skills, who can demonstrate confidence and the ability to approach any task with a positive, can‑do attitude. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values. You must be able to work well in a team, having the drive and motivation to achieve both store and personal KPI’s and have flexibility in your working arrangements to suit business requirements.

• An hourly rate of £12.60
• A 50% staff discount to use on all of your favourite Molton Brown products
• 4.4 weeks holiday and a day off for your birthday
• A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
• Free product allocation every quarter up to 5 Molton Brown eligible items!
• Access to discounts/cashbacks from high street retailers
• Enhanced family leave
• Healthcare Plan
• Wellbeing Support
• Recognition Awards
• Season Ticket Loans / Cycle To Work Scheme
• Ongoing development and the opportunity to enhance your skills
• A company where your voice will be heard and your opinion matters!
• Company Pension Scheme
• Learning and development opportunities within our business and across our brands