Lunn's : Sales Professional

Sell luxury jewellery and watches across the Lunn’s store brands, including Lunn’s Portfolio of Fine Diamonds, Rolex, TAG Heuer & Tudor through exceptional customer service within a high-quality retail environment ensuring that set targets are achieved.

Full Time: 5 days per week, 37.5 standard hours (typically 08:30am‑17:30 or equivalent on late nights) Monday – Saturday with rotating days off in Queen’s Arcade. In Victoria square 5 days per week, 37.5 standard hours (typically 08:30am‑17:30 or equivalent on late nights) Monday – Sunday with rotating days off.

There may also be a requirement, on occasions to work additional hours as per business needs.

Role Scope: Sell luxury jewellery and watches across the Lunn’s store brands, including Lunn’s Portfolio of Fine Diamonds, Rolex, TAG Heuer & Tudor through exceptional customer service within a high-quality retail environment ensuring that set targets are achieved.

Work within a small team of sales professionals in our Lunn's store.

Key Activities:

• Immerse yourself in our Lunn's store environment, whilst being an ambassador for the brands ensuring each client gets exactly what they are looking for.
• Keep up to date with new brand products, models, and training to ensure that you are an expert in Brand knowledge.
• Contribute positively to the team environment and Lunn's values and ethos.
• Educate and build your clients' trust in our brands, harnessing a long-term relationship with you and Lunn's.
• Actively use our CRM (Customer Relationship Management) to continuously elevate our client journey.

Key Activities:

• Support your clients to create their special moments through exceptional customer service.
• Deal effectively and efficiently with all aspects of clients' enquiries whether they know exactly what they want or need a little help.

Key Activities:

• Attend all training programmes as part of your role to continue to support your learning and growth, developing yourself both personally and professionally to be the best version of you.
• Work as part of the Lunn’s store team to build and maintain an exceptional, knowledgeable team.

Key Activities:

• Preserve the product that is in store, ensuring that your showroom and displays are always pristine.
• Review and suggest ways of continually improving the Lunn’s Store.