Retail Supervisor
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-07-07
Listing for:
Gen Tech Recruitment
Full Time, Seasonal/Temporary
position Listed on 2026-07-07
Job specializations:
-
Retail
Retail Associate/ Customer Service, Retail Support, Retail & Store Manager, Stocking
Job Description & How to Apply Below
Sales and Stock:
Strive to exceed sales targets for Donated Goods and other products, employing effective sales strategies Ensure the proper sorting, dating, pricing, and preparation of donated goods, always prioritising product safety and quality. Responsible for maintaining and refreshing garments and footwear to ensure they are presented in pristine condition. Build and maintain reliable sources of stock by actively networking with colleagues, the community, customers, and volunteers.
Execute routine stock control procedures, including timely culling, as needed by the Warehouse or Retail office. Administration:
Adhere to cash handling procedures, promptly depositing generated cash at the bank to minimise the risk of loss. Complete all relevant administration tasks, including daily banking, within agreed timescales. Ensure the shop's physical and operational security, implementing necessary measures. Contribute to the recruitment and selection of shop volunteers. Provide effective training to volunteers, ensuring they are well-equipped for their roles.
General:
Maintain high standards of cleanliness throughout the shop, including sales floor, stock processing area, offices, and communal spaces. Deliver exceptional customer service to all stakeholders. Foster a collaborative and supportive environment, working seamlessly with staff, volunteers, and donors. Promote a positive and teamwork-oriented culture within the Retail Department. Be flexible to assist in other shops as required (traveling costs covered).
Ensure adherence to opening/closing routines and agreed-upon operating hours. Comply with all the Charity's policies and procedures. Actively contribute to the planning and execution of special events and promotions to leverage local opportunities. Continuously engage in personal training and development through daily management communication and annual reviews Support the Charity's activities within the area when appropriate.
Essential Criteria :
Retail experience to include stock control, rotation, and merchandising. Have good numeracy, literacy, and basic IT skills. Good organisational skills with the ability to use initiative. Strong team working abilities with the ability to motivate others. Awareness of the Charity Shop sector, with sufficient experience of working or shopping within it to identify multiple product brands and values. Flexible and willing to work across various shops within the charity, subject to business needs.
Desirable Criteria:
Relevant and recent retail experience of at least 2 years in the last 10 years.
Experience of working in a charity shop with knowledge of the Government Gift Aid Scheme. Hours of work: 5 days per week Monday - Saturday (Rota Based) Salary: £12.71 per hr For further information call Tanya Lyttle at Gen Tech Recruitment on
Skills:
Retail Supervisor stock control procedures Merchandising
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