Supermarket Assistant

About the role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

We are thrilled to announce that a brand new Waitrose shop is arriving in Hale Barns on 12th November 2026, and we’re looking for dedicated food loving Partners to help us build this shop from the ground up.

As a vital member of our founding team, you’ll work side-by-side with your colleagues to champion the quality, integrity, and unique shopping experience our customers love.

If you have a passion for working together and want to be part of a new opening, we’d love for you to join us in making our newest branch a local favourite.

We have a variety of Full and Part time length contracts ranging between 18 - 25 hours per week available on a Temporary basis. Hours consist of early mornings (7am) and late finishes (23.30pm). The start date for this role to commence 4 week training period will be 12th October 2026.

Due to working time regulations, applicants must be 18 years or over to apply.

Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively.

Responsibilities include:

• Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
• Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
• Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
• Maintain a safe and tidy working environment with general shopkeeping tasks.

• Communication skills to enable you to work effectively as part of a team and with our customers.

• Experience of working in a customer facing role is welcomed.
• Up to date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

Hours of Work 18 - 25 hours per week, hours consist of early mornings (7am) and late finishes (23.30pm) across the week including weekends.

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant  continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food‑lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.