Customer Assistant – Nights
Listed on 2026-09-21
-
Retail
Stocking, Retail Associate/ Customer Service, Retail Support
Rate: £13.23 per hour
Location:
Thetford Store, Thetford, IP24 3QL
Hours:
Part time, 27.75 hours per week
Contract type:
Fixed-Term Assignment
Business area:
Retail
Closing date: 17 October 2026
Requisition :
Availability Window
The availability window below shows when we’d expect you to be available to work during the week. Your shifts will be planned within these times and shared with you three weeks in advance. We support flexible working, so even if your availability isn’t an exact match but is similar.
Sunday: 22:00 - 08:00
Monday: 22:00 - 08:00
Thursday: 22:00 - 08:00
Saturday: 22:00 - 08:00
Working in our stores
We’re proud that our stores have been at the heart of the communities they serve for over 150 years, united by a shared passion for food and putting customers first. As a Customer Assistant on nights, you’ll be the special ingredient that helps our stores run brilliantly by bringing energy to our fast-paced environment, thriving as part of a team and embracing our commitment to give our customers everything they come to Sainsbury’s for, day in day out.
Important checks before you apply
- You must have Right to Work eligibility in the UK
- The minimum application age for this role is 18, due to the working hours and type of goods (alcohol, etc) that you may be required to handle
What you’ll be doing
- Getting the store ready for the day ahead by filling shelves, working at a good steady pace throughout the night and being prepared to work with a variety of product types
- Keeping your workspace tidy for other colleagues and making sure our aisles are clean, presentable and ready for our customers the next day
- Collecting and moving stock safely from the warehouse to the shopfloor, including heavy equipment and containers
- Working across different parts of the store, which could include chilled and frozen areas
- Using equipment, handsets and digital systems to complete your work accurately and safely
Helping in other areas when needed, which could include picking online orders or serving customers at checkouts once you’re trained and confident
What it takes to be part of our team
- Friendly and welcoming, with a genuine enthusiasm for delivering for customers
- Working nights takes energy, resilience and a hands-on approach, so you will be ready to work in a physically demanding role and able to adapt to the disruption that working over-night can have on well-being and sleep
- Committed team player who thrives in a fast-paced environment and is always willing to support colleagues and work together
- Flexibly and willingness to work across the store and take on new challenges
- Open to learning, developing and trying new things to improve our service
- Confident learning to use new digital tools and technology to do your job brilliantly
Take pride and ownership in your work, including a good attention to detail, maintaining a clean and tidy work space and always looking for ways to make our customer experience better
Supporting you at work and beyond
We offer our colleagues a wide range of rewards and provide competitive benefits:
- Night shift premium – in addition to the advertised hourly rate, a further £2.45 night shift premium is paid for every hour worked between midnight – 5am (where applicable).
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury’s every Friday and Saturday
- Holiday entitlement – based on the hours you work
- Enhanced Family Leave – Maternity, Paternity, Adoption and more
- Pension and life cover – we’ll match between 4-7.5% of your pension contributions and up to 6x life cover
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
- Other Retail savings – discounts on eating out, holidays and at other retailers
- Physical
wellbeing – cycle to work and…
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