Stock Assistant, Mount

As a Stock Assistant you will assist with stock processes for the business and support the wider Sales team. You will assist with and monitor in-going and out-going stock, plan deliveries and seasonal changes to the stockroom as well as perform stock takes and investigate discrepancies. You will communicate and elevate any stock issues or concerns to the management team.

• At Christian Louboutin, customer service can also be internal. We expect our stock team to deliver the best service to their main direct customer: sales team members will be able to deliver perfect client service only with the greatest support of the stock team.
• Ensuring goods are received accurately, and inter-store transfers are processed correctly in a timely manner.
• Meticulous and timely management of faulty/returned stock within the boutique with the support of the Stock Manager, London. Escalating issues or concerns, where necessary.
• Organizing the storage space in order to have the best accessibility to the products.
• Carrying out weekly consolidations requested by hierarchy, proceed end of season stock clearance in collaboration with the Regional Stock Coordinator.
• Supporting Stock Controller by following stocks levels and informing key people if there is the necessity to reorder goods in order to avoid sold out.
• Managing replenishment of goods and marketing tools alongside Stock Manager, London and cash team where appropriate.
• Proactive in giving new and relevant propositions for stock optimization in order to avoid overstocking and sold out.
• Supporting the Boutique Manager when managing emergency situations (delays in deliveries, breakage, saturation, transfers…).
• Preparing and carrying out precise and rigorous fiscal and rotating inventories.
• Assist with all receiving/shipping and inventory related paperwork
• Opening of the boutique with security according to the needs and delivery schedules.

• Actively striving to support sales team in achieving key performance indicators, in order to improve boutique results and reaching individual and store targets.
• Active and proactive, you will take all necessary initiative and respect carefully every single process to achieve theft and shrinkage company targets.
• Demonstrating competent awareness of our overall business performance and the surrounding market/industry.
• Developing detailed and extensive knowledge of our brand culture and DNA, in order to feed in-store collective skillset/knowledge.

• A proactive member of the team, working towards achieving tasks set and to meeting the store targets and goals.
• Partnering effectively and collaboratively with all team members to contribute to a professional and rewarding workplace culture.
• Assisting the management team alongside fellow colleagues to support with the daily operations or back office activities of the location.

In order to deliver the main responsibilities of the role, you will need the following skills:

Technical skills:

• Proven experience in a retail company; a plus if it’s in luxury or service environment.
• Proven experience in stock handling
• Proficient in Microsoft Outlook and Excel
• Knowledge of logistic software or at least adaptable quickly to new systems/processes.
• Physical ability to stand for extended periods, and to move and handle boxes of merchandise throughout the store, which entails heavy lifting, and perform all functions as set forth above
• Rigor and organization with a strong service orientation.
• Excellent attention to detail, in order to support the needs of the business and to provide a polished and professional service.
• Honest and transparent.
• Motivated and committed with a ‘can do’ positive attitude.
• Able to meet the demands of a busy boutique…