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ECommerce Merchandiser

Listing for: Crocus
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 34000 GBP Yearly GBP 34000.00 YEAR

Job Description & How to Apply Below

We’re looking for a highly organised, detail-oriented E-Commerce Executive to join our growing team. In this role, you’ll support and optimise our online trading strategy across multiple websites and key retail partners. The ideal candidate thrives in a fast-paced digital retail environment, combines strong commercial acumen with a passion for enhancing the online customer experience, and knows how to turn data-driven insights into actions that drive sales and growth.

Key Responsibilities Front-End Merchandising
  • Collaborate with marketing and buying teams to ensure homepages, landing pages, banners, and navigation reflect current campaigns and product priorities.
  • Analyse key on-site performance metrics (CTR, conversion rate, bounce rate) and make data-led recommendations to optimise performance.
  • Conduct regular site audits to ensure visual consistency, accurate pricing, and a seamless shopping experience.
  • Work with the wider eCommerce team to identify and optimise user journeys, enhancing engagement and conversion.
Account Management
  • Act as the main point of contact for a major online retail partner, fostering strong, collaborative relationships.
  • Manage and execute partner marketing briefs, ensuring timely delivery and brand alignment.
  • Plan and execute engaging content and promotional campaigns to maximise visibility and sales.
  • Lead regular performance reviews and campaign debriefs to share insights and identify growth opportunities.
Trading & Reporting
  • Support the E-Commerce Manager in delivering trading plans to achieve revenue and profit targets.
  • Monitor daily and weekly sales performance, highlighting key trends and opportunities.
  • Contribute to the development of promotional strategies and trading forecasts.
Skills/Experience
  • 3+ years’ experience in an e-commerce, digital merchandising, or online trading role (ideally within retail or FMCG).
  • Strong understanding of online retail best practices, UX, and merchandising principles.
  • Experience working with web analytical tools (e.g., GA4, Looker Studio, Shopify, Salesforce Commerce Cloud, PowerBI or similar).
  • Highly organised with excellent attention to detail and the ability to manage multiple priorities.
  • Confident communicator and collaborator, comfortable working cross-functionally and with external partners.
  • Highly organised with excellent attention to detail and the ability to manage multiple priorities.

Job Types: Full-time, Permanent

Pay:
Up to £34,000.00 per year

  • On-site parking

Ability to commute/relocate:

  • Windlesham GU20 6LQ
    : reliably commute or plan to relocate before starting work (required)

Experience:

  • using web analytic tools : 1 year (required)
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