Commercial Manager

Commercial Manager Leeds

Employment Type:

Full-Time
Salary:
Up to GBP
45,000 per annum

Join a growing Leeds-based business as a Commercial Manager. As the sole outbound sales representative, you will be fully accountable for driving outbound sales performance and customer engagement within a dynamic SME environment.

This hands‑on, multi‑functional role offers the opportunity to directly impact revenue growth through proactive outbound activity, while also supporting commercial decision‑making across the wider business.

We re looking for a commercially minded, technically competent leader with:

• At least 5 years experience in commercial management, with direct outbound sales calling expertise and a strong track record of commercial decision‑making, preferably within a B2B SME setting
• Proven track record of actively generating revenue through direct customer engagement
• Experience working with technical product categories
• Strong ability to communicate, influence, challenge, and collaborate at all levels
• Experience supporting recruitment, performance management, and employee development processes
• Excellent communication, negotiation, and interpersonal skills
• Proactive, self‑motivated, and able to drive results with minimal supervision

As Commercial Manager, you will:

• Take full personal responsibility for sales revenue generation through proactive outbound calling to existing, lapsed, and prospective customers
• Maintain high outbound sales activity and conversion rates
• Identify upsell, cross‑sell, and incremental sales opportunities across the customer base
• Re‑engage dormant accounts and convert them into active trading customers
• Promote products, services, and campaigns to drive short‑term revenue growth and meet targets
• Build and maintain a structured outbound calling plan with measurable activity targets
• Make fast, informed decisions on customer service, pricing, promotions, and internal processes
• Act as the escalation point for complex customer matters, ensuring commercially sound and customer‑focused resolutions
• Provide commercial guidance and decision‑making support to the Inbound Sales team
• Guide the team on pricing exceptions and promotional approvals
• Manage and develop trade customer relationships, identifying opportunities for growth
• Support recruitment, performance management, KPI delivery, employee development, disciplinary processes, absence management, holiday planning, and resourcing cover
• Support smooth business operations to ensure stock availability, service levels, and customer satisfaction
• Manage key supplier relationships to drive collaboration and performance
• Deliver sales revenue and profit targets in line with business objectives
• Lead and advise on dispute resolution across commercial and customer matters

If you are a commercially minded, hands‑on professional ready to take full ownership of sales growth and make a visible impact, we want to hear from you.

Apply today to join a dynamic company where your impact will be visible every day.

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