Key Account Manager

Key Account Manager

Location:

Newforge Lane, Belfast The entrance to Newforge Lane lies off the Malone Road and is well-served by bus Metro Service
8. Contract Permanent:

Full Time

Working Hours:

37 hours - Monday to Friday Hybrid Working:
We currently operate a hybrid working policy with a mix of working from the office and home. About Us Energia Group is a leading energy company in both RoI and NI, dedicated to decarbonising Ireland's energy system. Through three key units

Renewables, Flexible Generation, and Customer Solutions (Energia in RoI, Power NI in NI) we offer advanced energy solutions. We're committed to driving Irelands renewable future and supporting local communities through initiatives like employee volunteering and community benefit funds. Power NI, as part of Energia Group, is Northern Irelands most trusted energy supplier, delivering the products, services and value that families, businesses and communities need today - for a greener, more sustainable tomorrow.

We are NIs largest electricity supplier, energising over half a million homes, farms and businesses for over 90 years. We are driving positive change for people living here and for the future of our planet through sustainable, smart, affordable and customer centric products and services. Our talented employees are our greatest asset, and we invest in their growth through Learning and Development programmes.

We foster a safe, inclusive work environment, champion diversity, and are seeking people with positive energy to make an impact in their roles through a meaningful career with us. About the Role The successful candidate will manage a commercial customer portfolio, developing and retaining their electricity business. The role is to help grow Power NIs market share in the market, selling Power NIs products and services to business customers directly and through other channels.

Responsibilities Day-to-day, heres what your new role would look like:
Negotiate energy supply contracts with customers, proactively driving sales, achieving monthly, quarterly and annual targets and KPIs. Focus on the retention of existing customer portfolio and driving acquisition. Develop external broker / direct relationships and assist the Marketing team with new propositions. Provide support to the wider account management team. Maintain up to date sales pipeline records on relevant platforms.

Prepare periodic sales reports for evaluation and presentation using Excel and PowerPoint. Ensure customers are successfully on-boarded and assist with managing payment processes. Ad hoc project work and attendance at networking events as required from time to time. About you Key Criteria What Youll Need Experience in a sales role with a track record of delivering against customer retention targets.

Direct customer service experience in a sales-related environment demonstrating effective customer relationship management, and contract negotiations.

Experience of producing quotations and managing multiple leads selling a portfolio of products. Proficiency with Microsoft Office (Excel, Word, PowerPoint). Full driving license with access to own car (insured for business use). Desirable Criteria - These help decide between those who meet all the above key criteria:
Knowledge of the Energy industry, in particular electricity retail. Business related degree or equivalent. Sustainability knowledge / energy related qualifications. If you are enthusiastic about this role but dont meet every single requirement, we still encourage you to apply. Your past experiences might be the perfect match for this or other positions, making you the unique talent were looking for.