More jobs:
B2B Customer Acquisition Specialist
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-07-15
Listing for:
Convergys
Full Time
position Listed on 2026-07-15
Job specializations:
-
Sales
Customer Success Mgr./ CSM, Business Development, Sales Development Rep/SDR, Client Relationship Manager
Job Description & How to Apply Below
Mastery of product knowledge and technical understanding of services to assess client requirements
Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
Manage external competitive pressures and handle objections to retain customers or win new customers
Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
Work with your team and management to provide a professional experience during all interactions with customers and prospects
Maintain the customer management system (CRM) to ensure all relevant data is captured
Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
Work with a team and report directly to a Sales Manager
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