Sales & Account Manager

Role Overview

The Sales & Account Manager is responsible for converting qualified leads into paying customers while managing client relationships throughout the sales journey. This role directly impacts company revenue through new client acquisition, account growth, and customer retention.

• Convert qualified leads into paying customers.
• Conduct sales consultations.
• Manage sales pipeline.
• Onboard new clients.
• Maintain customer relationships.
• Upsell additional services.
• Reduce customer churn.
• Collaborate with marketing and client relationship teams.
• Maintain CRM records.
• Attend daily stand-up meetings.

• Acquire 5–20 new clients per month
  .
• Generate £100–£500 Monthly Recurring Revenue (MRR).
• Maintain churn between 3–5%.
• Achieve 10–20% upsell revenue
  .

• Previous B2B sales experience preferred.
• Strong communication and negotiation skills.
• Relationship‑building ability.
• Goal-oriented.
• Customer-focused.
• Experience using CRM systems.

• CRM
• Email
• VoIP Dialer
• Google Workspace
• Slack
• Microsoft Teams / Zoom
• Trustpilot
• Google Business Profile

• Camera ON during all meetings.
• Stable internet.
• Professional appearance.
• Daily stand‑up participation.

• Starting with 10 - 15 hours per week
• Fixed schedule; within UK business hours

• As soon as the right candidate is identified.