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Senior Customer Success Manager

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Dynatrace
Full Time position
Listed on 2026-07-17
Job specializations:
  • Sales
    Customer Success Mgr./ CSM, Account Manager
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
Position: Senior Customer Success Manager: Growth & Renewals

Dynatrace is seeking a Customer Success Manager to drive adoption of the DEM solutions within the assigned territory and to preserve and grow subscription renewals. You will own renewal strategies, coordinate with sales, and act as a Trusted Advisor to key accounts.

You will engage with executive-level stakeholders, manage proactive outreach, and defend against competitive threats while expanding reference accounts and ensuring customer success throughout the lifecycle.

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Position Requirements
10+ Years work experience
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