Parts Advisor - Roche

We are excited to announce a new opportunity for a dedicated and proactive Parts Advisor to join our dynamic team at our Roche site.

This is a fantastic chance to become part of a growing business where your skills and enthusiasm will be valued and supported.

Working hours: Monday to Friday 7.00 am to 5.00 pm, Saturday mornings required on a rota basis, paid at time & a half, i.e. 45 hours per week, 1 hour lunch (unpaid).

Salary: Dependent on experience (will be discussed at interview stage).

Key Responsibilities:

• To provide excellent service to our technicians in our internal Workshop to support with their KPI’s
• Identify parts on computer-based systems
• Purchase parts at best price.
• Dealing with all returned parts, including Warranty
• Receipting parts.
• Parts Cross referencing.
• Back Order reporting to the Workshop
• Back-order chasing with Suppliers
• Processing credits.
• Checking off stock and accurately put away in correct bin locations when required
• Pick Orders when required.
• Dealing with customer enquiries via email, telephone, walk-ins etc – when required

Ideally, we are looking for:

• Excellent customer service and strong administration skills.
• Must have strong communication skills
• A friendly, can-do attitude, with the ability to work well under pressure.
• Some working knowledge of the motor vehicle sector or automotive trade.
• Experience working to performance targets.
• Previous experience in a similar role would be advantageous.
• Knowledge of Autoline, Kerridge or Keyloop would be an advantage.

In return we’ll offer:

• 30 days holidays including 8 bank holidays
• Company sick pay, that increases with length of service up to 13 weeks
• Company pension with the option to salary sacrifice
• Where salary sacrifice takes place, 50% NI saving reinvested into your pension pot
• Genuine career development and pathways with DAF Academy
• Award winning apprenticeship program
• Employee Assistance program
• Cycle to work scheme
• My Staff shop – access to hundreds of discounts
• Quarterly More Awards recognition scheme
• Free eye test vouchers for DSE users
• Free mortgage advice through a trusted partner
• Qualified mental health first aiders
• On-site trainer for HGV and many other courses

Adams Morey is a part of the Greenhous Group which holds a position as one of the leading independent commercial enterprises in the UK. With 21 sites across the UK, Greenhous are one of the largest group across the network.

Adams Morey itself was launched in 1973 and has successfully built an extensive customer base in the truck and van marketplace along the south coast. With its company headquarters in Southampton, we are the main DAF truck dealers in the area offering sales, parts and servicing.