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Enterprise CSM Retention

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Stripe
Full Time position
Listed on 2026-07-19
Job specializations:
  • Sales
    Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
Position: Enterprise CSM - Growth & Retention for Payments

Stripe is seeking a motivated Customer Success Manager to manage a book of enterprise customers and drive post‑sales success. You will deliver proactive workshops, business reviews, and payments insights to help users grow their business.

Collaborating with sales, technical account management, and operations teams, you will advocate for customers, monitor account health, and identify opportunities for expansion while ensuring renewals and high satisfaction.

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