Internal Sales Co-Ordinator

Internal Sales Co-Ordinator - Magherafelt | Permanent Join a leading manufacturing company as an Internal Sales Co-Ordinator, where you will support the sales function by coordinating customer orders, managing enquiries, and ensuring excellent service delivery from initial contact through to after-sales support. This is an excellent opportunity for a highly organised individual who enjoys building strong customer relationships and contributing to a fast-paced, customer-driven environment.

About the role:

£Competitive salary depending on experience Contributory pension scheme Employee Assistance Programme Refer a Friend Scheme Employee Savings Scheme Access to Health Cash Plans Training provided What you will be doing in the role:
Promote a full range of group concrete products and raise the company's profile. Process quotes, orders and related documentation. Communicate with customers whilst delivering excellent customer service. Liaise with both the production and transport departments regarding orders and deliveries. Collect customer feedback, managing customer expectations and responding to customer queries. Update quote logs daily Order to place quote management. Establish, develop, maintain and expand relationships with contractors / consultants / designers and merchants.

Be an integral part of our established sales team by servicing the needs of existing customers and increase business opportunities through various routes to market. Provide general administrative and sales support to on-site management on a daily basis. Answering the telephone, dealing with customers / visitors. Carry out any other reasonable request made by management. What you will need for this role:
English and Maths GCSE (or equivalent) at grade C or above. Be computer literate with experience of all Microsoft Office applications especially Excel, Word and Outlook. Effective telephone manner, excellent interpersonal and communication skills with the ability to demonstrate excellent customer service and sales experience. Excellent planning and organisational skills with the ability to prioritise workload and manage a number of tasks concurrently.

Ability to work calmly and efficiently under pressure to a high level of accuracy. Ability to work flexibly on own initiative and as part of a team with a can do attitude. Ability to work confidentially and treat issues with sensitivity. A willingness to undertake training as required. Riada are an equal opportunities employer.

Skills:

Sales Promotions Quotations Customer Liason Telephone Skills