Day-Shift Security Officers; Relief

Division: Security & Protection
Role: Day-shift Security Officers (Relief)
Region: Europe
Country: United Kingdom
City: Leicestershire
Pay
: £12.71 per hour
Hours: 6-hour shifts / 8-hour shifts / 12-hour shifts

Overview:

Bradburys Group is recruiting a high-calibre, customer-focused Relief Security Officers within Leicestershire. Operating as the primary front-of-house representative, acting as the first point of contact for clients, visitors, contractors, and stakeholders. you will play a critical role in shaping first impressions and maintaining a secure, controlled, and professional environment.

Every interaction, whether routine or high-pressure, must be managed with discretion, confidence, and professionalism, ensuring that both the client’s brand and Bradburys Group’s service standards are consistently upheld.

Responsibilities:

The role goes beyond traditional security delivery. You will be expected to actively shape the customer experience, creating an environment that is not only safe and controlled, but also welcoming, efficient, and aligned with a premium service ethos. Your presence should instil confidence, deter risk, and enhance the overall perception of the site.

Following structured onboarding, you will:

• Deliver a professional, welcoming front-of-house presence at all times
• Balance vigilance with approachability, authority, and professionalism
• Provide a safe and secure environment without compromising customer experience
• Maintain immaculate presentation and professional standards
  
  Engage confidently with visitors, staff, and contractors
• Manage enquiries efficiently, with clarity and professionalism
• Maintain accurate incident reports and daily activity logs
• Ensure full compliance with site procedures and operational protocols
• Represent and enhance the client’s brand reputation
• Liaise effectively with police, emergency services, and site stakeholders
• Conduct access control, including lock/unlock procedures
• Identify, assess, and elevate risks or health & safety concerns
• Respond to alarms and incidents in a calm and controlled manner
• Provide timely and accurate reporting to Operations Management
• Valid SIA licence (Security Guarding, Door Supervision, or Close Protection)
• Full 5-year checkable work history and Right to Work in the UK
• Proven experience in a customer-facing security or front-of-house role
• Excellent communication and interpersonal skills
• Immaculate presentation and high personal standards
• Strong situational awareness and attention to detail
• Ability to manage conflict professionally while maintaining service quality
• High levels of reliability, discipline, and timekeeping
• Fire Marshal certification
• Full UK Driving Licence

Working Pattern:

• Relief – 6-hour shifts / 8-hour shifts / 12-hour shifts
• Uniform provided
• Free on-site parking
• Overtime opportunities available

Disability Confident Employer
Bradburys Group is a Disability Confident Employer, committed to building an inclusive and accessible workforce. We actively encourage applications from individuals with disabilities and long-term health conditions. Applicants who declare a disability and meet the minimum essential criteria for the role will be guaranteed an interview, in line with our commitments under the Disability Confident scheme. All candidates are assessed based on merit, capability, and alignment with our operational values.

We are committed to removing barriers to employment and will provide reasonable adjustments throughout the recruitment process and during employment, wherever reasonably practicable.

Armed Forces Commitment
We are recognised by the UK Ministry of Defence under the Defence Employer Recognition Scheme (ERS), having achieved Silver Award status in 2017. We actively encourage applications from service leavers, veterans, reservists, and military families. Applicants from the Armed Forces community who meet the minimum essential criteria for the role will be guaranteed an interview. We recognise the highly transferable skills, leadership, and operational discipline developed through military service and are committed to supporting a successful transition into civilian careers within the security and risk management sector.