Floating Support Officer Closing Date

Ark Housing Association is seeking to recruit an experienced and dedicated individual to join the organisation as Floating Support Officer. This position is on a permanent full-time employment basis.

Reporting to Team Leaders and Homeless Services Manager, the postholder will ensure the delivery of a comprehensive floating support service for homeless families and provide high‑quality services to our Homeless Services clients in accordance with the strategic objectives of Ark Housing. Our Homeless Family Service has been developed in partnership with the Northern Ireland Housing Executive (NIHE) and is funded by the Department for Communities (DfC) through the Supporting People Programme.

• Have 1 year’s experience in providing support services to individuals or families.
• Have 3 years’ experience in providing support services to individuals or families.
• Have 1 year’s experience developing person‑centred needs/risk assessments and support plans.
• Have 1 year’s experience advocating on a person’s behalf.
• Have 1 year’s experience working in partnership with external agencies.
• Have 1 year’s experience working with Microsoft Office.

• Starting Salary £29,173.94 (non‑negotiable)
• Salary points 22‑26 – £29,173.94 – £32,244.10 with a Contributory Pension Scheme (NILGOSC), (Currently 15.5% Employer Contribution). Salaries are reviewed annually and uplifted in accordance with the Association’s Remuneration Policy.
• This post attracts an annual essential car user allowance of £1,239 (payable in monthly instalments) and mileage is reimbursed at a rate of £0.55p per mile travelled for work purposes. (£0.60p per mile if carrying a passenger).
• 22 days annual leave moving to 27 after 5 years’ service and 32 days after 10 years’ service;
• 13 customary holidays per annum;
• A range of excellent work and family friendly policies;
• Private Health Insurance
• Access to an EV (Electric Car) Salary Sacrifice Scheme.

Closing date for receipt of completed applications:
Friday 31st July 2026 by 4pm.

For a confidential discussion regarding this position, please contact our Homeless Services Manager on or by email to

Ark Housing reserves the right to enhance the criteria for the short listing of suitable candidates without further notification.

Ark Housing is an equal opportunities employer. Applications are welcome from individuals irrespective of gender, marital status, disability, religion, race, ethnic origin, age or sexual orientation.