Trainee DSA Needs Assessor; Welsh Speaking

Join Capita as a Trainee DSA Needs Assessor and be part of our team providing Disabled Students’ Allowance (DSA) services.

We work with the Student Loans Company (SLC) to offer a seamless digital experience for students in East England, the Midlands, London and Wales.

Our services include needs assessments, sourcing equipment, training, and ongoing support for around 30,000 university students annually.

Job title: Trainee DSA Needs Assessor (Welsh Speaking)

Job Description: Trainee Needs Assessor £27,500 per annum Welsh Speaking

• Completing training to become qualified to work with students with a variety of disabilities
• Holding a structured meeting with an individual to identify appropriate study and support strategies to facilitate participation in their study activities including, and where appropriate, Non-Medical Helper (NMH) and travel support.
• Evaluate the suitability of, and offer advice on appropriate hardware, software, assistive technology and other aids for each individual.
• Produce formal written needs assessment reports in an appropriate format and in accordance with relevant guidance and Key Performance Indicators (KPIs)
• Respond to post-assessment queries received from the customer or relevant Funding Body within the required timeframe.
• Conduct a review of a customer's needs when requested.

• Exemplary communication skills.
• Excellent report writing abilities and attention to detail.
• Some experience of working in an education or training setting ideally with some experience of working with disabled students.
• Awareness of the DSA funding guidance.
• Adept at working to strict KPIs and producing work of excellent quality.
• While the role involves independent/lone working we are seeking team players keen to work collaboratively with colleagues to do their best for our customers, with an appreciation that individual performance is critical to the success of the team, reliable and dependable with sound organisational skills.

Capita has been a trusted provider of DSA needs assessments since 2005, supporting over 75,000 students through our Contact Associates brand.

In this hybrid role, you'll prepare for and conduct DSA needs assessment meetings, complete reports, and travel as needed to meet clients.

Capita has worked across the public and private sectors, solving complex challenges for clients, increasing productivity, enhancing technology and data use, improving customer and public services, adding value to the UK and local economies. Capita is committed to the local government sector and is the market leader in the delivery of Planning Resilience Services to Local Authority clients, having worked with over 100 Local Authority clients nationwide.

• A competitive basic salary of £27,500
• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave.
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more.
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology.
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn and open inclusive platform.
• You’ll get the chance to follow your chosen career path anywhere in Capita.
• You’ll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors.
• There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that.
• Our purpose is to create a better outcome for you.

At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors.

We’re committed to your growth — offering endless opportunities to expand your skills, explore…