Domestic Abuse Intervention Service Business Support Officer

An opportunity has arisen to work as a Business Support Officer based within Hackney’s Domestic Abuse Intervention Service, Hackney Council’s Team of The Year 2025.

• administering and minuting a variety of panels which discuss and safeguard people subjected to different forms of abuse
• creating and maintaining client files and progressing worksteps on Hackney’s Mosaic case management system
• producing, analysing and reporting on a range of data for different audiences
• supporting the wide variety of work undertaken in the service e.g. public campaigns and events, therapeutic group interventions for domestic abuse survivors, bespoke projects with key partner agencies

• Keen to be part of the service in the Council that leads on a wide range of issues relating to Violence Against Women and Girls including misogyny, sexual exploitation, domestic homicide, harmful practices and intergenerational abuse
• Able to work in a service whose culture is one of high expectations and high levels of trust in its workforce
• Confident about using ICT in an accurate and timely way to record, minute and disseminate information accurately and in a timely way
• Organised and able to plan and manage a workload involving competing priorities
• Interested in developing, trying out and improving ways of gathering and reporting on data and organising the work of a busy service
• Adaptable and dynamic, enjoying a workload that involves different types of tasks, from helping to plan and organise a partnership event to minuting Hackney’s MARAC (Multi Agency Risk Assessment Conference) to tracking actions relating to serious domestic abuse incidents.

An Enhanced DBS check is required for this role.

As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud. In order to achieve this, we are seeking individuals who embody our “PROUD” values:
Purpose and Respect, where we foster belonging through active inclusion, kindness, and open dialogue;
Ownership, where we champion proactive collaboration and accountability for our shared success; and Unity and Diversity, where we work as one Council to break down silos and champion anti-racist behavior.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working.

We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:

Closing date for applications: 04 October 2026 (22:59)

Interview date: W/c 19 October 2026