Team Leader Housing Support

Role Description

Salary: £
29,000 per annum,

Location:
Dundee

Contract/

Hours:

Permanent / Full Time 37 hours

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave
• Gain professional qualifications and excellent training/development opportunities
• Flexible maternity, adoption, and paternity packages
• Pension with up to 7% employer contribution with included life assurance cover
• Staff discount portal and Blue Light Card eligibility with 15,000 national retailers discounts.

Vulnerable children in the UK need your help

Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK.

Last year, we helped more than 670,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive.

Why Action for Children?

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.

Dundee Youth Housing Service is spread across two residential sites in the city of Dundee. We can accommodate 25 young people at one time through a mixture of housing support and care at home intervention.

The Dundee Youth Housing Service, in collaboration with the Dundee City Council, fulfils its statutory duty by supporting homeless/care experienced young people aged 16 and above. The aim of the service is to engage with young people and families at the earliest opportunity. To be responsive, to prevent situations escalating, and take the pressure off the local authority front line services.

As the initial point of contact for any young person facing homelessness in the city, our service plays a crucial role. Within the strategic housing partnership, Action for Children stands as the sole organisation dedicated to preventing young individuals from becoming homeless. Our service operates 24/7.

Our primary focus is to provide temporary accommodation for young people who have been assessed as homeless. We extend our support to young individuals who are homeless and have care experience.

As a Team Leader within Housing Support, you will lead and support staff to deliver effective, person-centred support to young people. While maintaining an understanding of frontline practice, your role will focus on overseeing the delivery of general support and guidance, including independent living skills, tenancy sustainment, housing applications and access to appropriate services.

You will ensure your team has a strong awareness of local services available across Dundee and that young people are effectively signposted to relevant support based on assessed need. Through supervision, guidance, and role‑modelling best practice, you will support staff to deliver consistent, high‑quality interventions that promote independence and wellbeing.

You will also be responsible for:

• Promoting and maintaining effective working relationships with colleagues, partner agencies, young people and families to support positive outcomes
• Ensuring safeguarding and child protection responsibilities are fully understood, embedded in practice and escalated appropriately in line with policy
• Providing regular supervision and facilitating practice meetings
  , ensuring reflective practice and a cohesive, consistent approach across the team
• Monitoring compliance with policies, procedures, and…