Software Test Engineer

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Control Room Solutions provide the backbone for emergency response in the UK & Europe. Our applications help 999 operators respond to calls from the public and dispatch out nearby responders, enabling the right response when every second counts. As our solution has grown from a small startup to one of the leading offerings for Fire & Police agencies, our customers now trust us to solve more of their problems.

We are building new products to increase the safety and efficiency of emergency response agencies, and shaping the way we interact with those agencies, to ultimately help our customers save lives.

This role is primarily remote with travel to our offices and customer sites. The role of the Software Test Engineer is to work as part of an agile delivery team to verify and test the software solutions for a customer or customers within the responsibility of your team. Quality assurance will primarily take place within the replicated Factory Acceptance Testing environments created for each deployment;

as well as occasional requirement to travel to customer sites for events such as Site Acceptance Testing (SAT), User Acceptance Testing (UAT) support and Operational Acceptance Testing (OAT).

• Testing of software solutions / applications to ensure that the developed products meet the requirements and are free of defects
• Writing, maintaining and executing Test cases
• Reading and understanding requirements documentation provided by a Business Analyst, Customer, or another member of the Motorola Solutions team
• Being involved in the process of clarifying and refining requirements
• Providing estimated timescales for the testing of requirements
• Producing and maintaining appropriate documentation for tracking quality metrics
• Completing work to a high standard
• Completing work in a timely manner
• Attending Motorola Solutions or Customer premises periodically to perform and witness on-site testing within emergency services customer control rooms
• A Software Test Engineer may also be required to assist with the development of the software solutions / applications or associated integrations

• The SME and principal resource for all quality assurance activities relating to a software deployment(s) as part of an agile team
• A member of and advocate for the Quality Assurance guild within the Guardian Deployment team
• Responsible for defining the scope, objectives, and methodology for testing phases, ensuring alignment with project requirements and timelines - typically based on RVTM approach
• Responsible for designing detailed, reusable, and comprehensive manual (and automated) test cases based on functional and technical specifications
• Responsible for identification, documentation, and tracking software bugs using tools like Jira/Azure Dev Ops
• Execute rigorous testing cycles after new releases to ensure that new features haven't inadvertently broken existing functionality
• Responsible for validating the data exchange between various system components and third-party services to ensure structural integrity and data quality
• Accountable for working directly with customers to validate and sign off system readiness
• Accountable for collaborating with developers to reproduce issues and verify fixes
• Accountable for supporting customer go live transitions

• Essential:
  Either a formal qualification (Degree) in Computing Science or equivalent
• At least 2 years industry experience in Software Testing at a large technology organisation, with ISTQB certification
• A critical eye for detail, that challenges the status quo
• Capable of delivering critical feedback without damaging relationships