IT Support Assistant

Location: Saint-Josse-Ten-Noode

We are currently recruiting an IT Support Assistant for one of our clients based in Brussels.

Act as a front-line technical contact, delivering hands-on and remote assistance for end-user devices and workplace technology
Prepare, deploy, and support workstations, mobile devices, printers, and associated hardware throughout their lifecycle
Diagnose and resolve system, application, and connectivity problems with efficiency and attention to service quality
Configure and manage operating environments, applications, and physical components to ensure stability and usability
Proactively maintain systems through updates, patches, and performance checks
Support IT governance by keeping security procedures, records, and compliance materials current
Work closely with the ICT Manager to escalate issues, implement enhancements, and optimize infrastructure
Educate employees on safe and effective use of technology, including internal policies and cybersecurity awareness
Uphold organizational standards related to data protection, information security, and IT best practices
Deliver a consistently high level of service to colleagues across all company locations

Fluent in English and French (or Dutch)
A technical or engineering-focused degree (or equivalent experience) with roughly 2–3 years in an IT support or infrastructure role
Practical, adaptable, and curious, with a problem-solving mindset and eagerness to expand your technical skill set
Resourceful and versatile, able to handle a wide range of technical challenges
Highly reliable, service-driven, and attentive to user needs
Comfortable working collaboratively while also capable of operating independently

monthly salary in line with experience.

Data protection, Workstations, Service quality, Practicality, Internal Policies, Problem Management, Cyber Security, User Experience, Adaptability, Resourcefulness, IT Governance, IT security, Technology, Practicality, Printers, Mobile Devices, Hardware, Organization Skills, Security Procedures, User Needs, Operating systems, Best Practices, Escalating Issues, Infrastructure, Connectivity Issues, System Updates, Checks, Service, Remote support, Full Life Cycle, Proactivity, Adaptability