Purchase & Sales Support

Position: Employee Purchase & Sales Support
Location: Town of Belgium

# Employee Purchase & Sales Support
* 1* Poperinge
* Full-time, Day
* Indefinite duration## What you doAs a Purchase & Sales Support Employee, you are responsible for supporting both the purchasing department and the sales team. You ensure smooth administrative and operational processing of orders, quotes, and customer files. You act as an internal point of contact for customers, suppliers, colleagues, and external partners, and actively contribute to the efficiency and customer focus of the organization.**
- General tasks:
*** Perform assigned duties and follow instructions and guidelines from the Plant Manager and/or Sales Manager.
* Periodic reporting on the progress of tasks and files.**- Purchasing:
*** Monitoring ongoing orders and taking action where necessary.
* Placing orders and checking order confirmations.
* Checking purchase invoices and requesting credit notes if needed.
* Following up on delivery performance and, in consultation with the Plant Manager, taking corrective/preventive measures.
* Evaluating and monitoring the performance of existing and new suppliers.
* Handling complaints in collaboration with the Quality Improvement Officer.
* Creating materials and managing items in SAP.
* You are willing to help wherever needed.**- Sales Support:
*** Internal commercial contact point for customers, prospects, dealers, sales managers, and colleagues (by phone and email).
* Following up on quotation requests, technical questions, complaints, visit reports, etc.

Order processing in the ERP system and monitoring of ongoing orders.
* Following up on overdue payments in collaboration with Credit Control.

Entering and updating price lists.
* Preparing and tracking invoicing.
* Creation of production orders.
* Management of customer rebates.**- Logistics:
*** Providing instructions to the warehouse regarding transportation.
* Arranging transportation for completed orders.
* Checking transport invoices and maintaining contacts with carriers.**- Quality:
*** Inspection and management of test reports and IQC forms.## Who you are
* Higher education (bachelor's level) and/or knowledge acquired through experience
* Several years of experience in a similar role in a production environment.
* Experience with centralizing purchasing processes is a plus
* Accuracy and attention to detail
* Strong administrative and organizational skills
* Customer-oriented and communicative attitude
* Problem-solving and proactive
* Good knowledge of ERP systems and MS Office
* Experience with SAP is a plus
* Fluent in Dutch, French & English.
* Knowledge of German is a plus
* A full-time job in a stable, growing, profitable, and international family business.
* A more than attractive salary package with extra benefits such as meal vouchers, shift allowance, 13th month, the possibility of a bike lease, and flexible remuneration, …
* Working in an innovative company that continuously invests in new products, facilities, and most importantly: people!
* The opportunity to learn and grow through internal and external training.
* A flexible and modern working environment.
* Fun company events.
* Last but not least: fantastic passionate colleagues who give their all every day!

As a foreman in the weaving mill, Dieter is fully committed to his team every day. He motivates his team with a good briefing, solid
** training**, and of course... a passioenate portion of
** fun**! The freedom to manage his team that way improves the company and his role!## Nick> Hands-on with a lot of variety and interaction"I work with both production and the office, this
** interaction
* * is great! Even in a big company like Sioen, Nick and his colleagues are close enough to communicate smoothly. Sioen and Nick, that's a perfect match!
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