Dutch Speaking Customer Service Social Media Platform - Greece
Job in
Town of Belgium, Belgium, Ozaukee County, Wisconsin, 53004, USA
Listed on 2026-01-12
Listing for:
Mercier Consultancy MD
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: Town of Belgium
Dutch Speaking Customer Service for Social Media Platform - Work In Greece
Mercier Consultancy MD is thrilled to present an exciting opportunity for Dutch Speaking Customer Service Representatives for a leading social media platform, with the option to work in beautiful Greece. This position is perfect for individuals with a passion for social media and a commitment to providing excellent customer support. You will assist users in navigating the platform and addressing their inquiries, all while delivering top‑tier service in Dutch.
Basepay range
Salary is provided in the discussed range. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Key Responsibilities- Respond to customer inquiries related to the social media platform through phone, email, and live chat in Dutch
- Assist users with account management, content creation, and troubleshooting issues on the platform
- Provide guidance on community guidelines, features, and best practices for a positive user experience
- Manage and resolve customer complaints professionally and effectively
- Document all interactions accurately in the CRM system for tracking purposes
- Collaborate with teams to improve user satisfaction and enhance platform features based on customer feedback
- Stay updated on social media trends and platform developments to provide relevant assistance
- Fluency in Dutch (both written and spoken) is required; proficiency in English is an advantage
- Previous experience in customer service, particularly within the social media industry, is preferred
- Strong communication skills with the ability to connect with customers effectively
- Proficient problem‑solving skills and a customer‑oriented mindset
- Ability to work in a fast‑paced environment and manage multiple inquiries simultaneously
- Familiarity with CRMs and social media management tools is beneficial
- Willingness to work flexible hours, including evenings and weekends if necessary
- Ability to relocate to Greece or work remotely, as required
- Competitive Monthly Salary
- 2 Extra Salaries Per Year
- Fully Paid Relocation Package
- Fully Paid Training
- Health Insurance
- And Much More…
Entry level
Employment typeFull‑time
Job functionCustomer Service
IndustriesIT Services and IT Consulting
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