Dutch Speaking Customer Service Fashion & Luxury Brand - Greece
Job in
Town of Belgium, Belgium, Ozaukee County, Wisconsin, 53004, USA
Listed on 2026-01-12
Listing for:
Mercier Consultancy MD
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM -
Retail
Customer Service Rep
Job Description & How to Apply Below
Location: Town of Belgium
Dutch Speaking Customer Service for Fashion & Luxury Brand - Work In Greece
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Base pay rangeMercier Consultancy MD is excited to offer an exceptional opportunity for Dutch Speaking Customer Service Representatives working within the Fashion & Luxury Brand sector in beautiful Greece. This role is perfect for individuals who are passionate about fashion and luxury, and who thrive in delivering top-notch customer service. As a representative, you will assist clients with their inquiries while conveying the brand's luxury ethos in Dutch.
Key Responsibilities- Manage customer inquiries related to fashion and luxury products, including product details, order status, and service inquiries via phone, email, and chat in Dutch
- Provide clients with personalized service, enhancing their shopping experience and addressing any concerns
- Assist customers with order processing, returns, and exchanges while ensuring adherence to brand standards
- Resolve customer complaints effectively, ensuring a high level of customer satisfaction
- Document all customer interactions accurately in our CRM system for effective follow-up
- Collaborate with various teams to ensure seamless service delivery and enhance the customer experience
- Stay updated on the latest fashion trends and product offerings to provide informed advice to customers
- Fluency in Dutch (both written and spoken) is essential; proficiency in English is a plus
- Previous experience in customer service, preferably in the fashion or luxury retail sector
- Strong interpersonal and communication skills with a customer-focused mindset
- Ability to handle high-quality service expectations and manage multiple inquiries simultaneously
- Excellent problem-solving abilities with a keen attention to detail
- Familiarity with CRM software and luxury retail practices is advantageous
- Willingness to work flexible hours, including evenings and weekends, as needed
- Competitive Monthly Salary
- 2 Extra Salaries Per Year
- Fully Paid Relocation Package
- Fully Paid Training
- Health Insurance
- And Much More..
Entry level
Employment typeFull-time
Job functionCustomer Service
IndustriesIT Services and IT Consulting
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