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Strategic Service Level & Availability Manager
Job in
Town of Belgium, Belgium, Ozaukee County, Wisconsin, 53004, USA
Listed on 2025-12-20
Listing for:
EMW
Full Time
position Listed on 2025-12-20
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant
Job Description & How to Apply Below
A leading technology solutions provider is seeking a Service Level Manager based in the United States to oversee service agreements and ensure compliance with performance metrics. The role demands an active NATO SECRET security clearance and a Bachelor's degree in a related field, along with substantial experience in IT service management and SLA negotiations. Key responsibilities include managing service delivery, stakeholder communication, and driving continuous improvements to ensure high-quality service and customer satisfaction.
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