Intermediate Site Reliability Engineer, Database Operations

Intermediate Site Reliability Engineer, Database Operations

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Git Lab is an open-core software company that develops the most comprehensive AI-powered Dev Sec Ops  Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development.

Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC.

Our team embraces AI as a core productivity multiplier. All team members are expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact.

You will join our Database Operations team as an Intermediate Site Reliability Engineer, keeping —one of the largest single-tenancy open source SaaS platforms on the internet—running smoothly and reliably. In this role, you'll take ownership of the Postgre

SQL database infrastructure that powers millions of developers worldwide, automating operational tasks, improving system performance and reliability, and designing solutions that scale to support hundreds of thousands of concurrent users. You'll work at a unique scale where your decisions directly impact the experience of our customers and the feedback you generate informs product development across Git Lab. Over your first year, you'll establish expertise in a core area of database operations, mentor junior team members, and drive projects that deliver measurable improvements to system efficiency and reliability.

• Design and implement mature automation for database provisioning, replication, and backup testing using tools like Terraform and Ansible.
• Develop self‑service tools and dashboards that empower other teams to manage their own database resources.
• Lead capacity planning and scalability initiatives to ensure  continues growing reliably.
• Participate in production incident response and help implement systemic improvements to prevent recurrence.

• Automate operational tasks across all environments—from package updates and configuration changes to provisioning of user‑facing services—so manual effort becomes the exception, not the rule.
• Design and maintain Postgre
  
  SQL database infrastructure components that allow  to scale reliably while supporting hundreds of thousands of concurrent users.
• Respond to production incidents and platform emergencies, working with peer SREs to diagnose and resolve database‑related issues quickly and thoroughly.
• Build observability systems that monitor database health, predict capacity needs based on usage patterns, and alert on symptoms rather than outages.
• Develop and ship database performance solutions in collaboration with product and engineering teams, including query optimization, migration reviews, and infrastructure recommendations.
• Create self‑service tools and automation—using Terraform, Ansible, Chef, and Git Lab Chat Ops—that empower engineering teams to manage their own database interactions safely.
• Document decisions, learnings, and operational procedures so that knowledge becomes repeatable actions and eventually becomes automation.
• Participate in regularly scheduled on‑call rotations to ensure  remains operational during off‑hours and weekends when necessary.

• Hands‑on experience running Postgre
  
  SQL in high‑growth, large production environments, including both self‑managed infrastructure and database‑as‑a‑service platforms.
• Expertise with infrastructure automation and configuration management tools such as Ansible, Terraform, Chef, or Puppet to automate operational tasks and drive system reliability.
• Solid understanding of SQL, PL/pgSQL, data modeling, and data structure design; ability to analyze Postgre
  
  SQL internals to troubleshoot and optimize systems.
• Experience working in large‑scale, distributed SaaS production environments where you've…