Community Manager

Community Manager

As the person responsible for the Center, you manage daily operations and oversee the bigger picture. Together with your team, you ensure our customers have a “Great Day At Work.” You handle commercial tasks and increase revenue through up‑ and cross‑selling. You maintain relationships with existing customers and work with new clients and partners. You also organize events, handle daily customer inquiries, and regularly communicate with landlords, suppliers, and internal departments.

• Operational responsibility for the location
• First‑class customer service & ensuring high customer satisfaction
• Leadership & development of a team of 1–3 Community Associates
• Marketing our Flexible Workplace Solutions
• Warm sales to new customers:
  No cold calling. Reactive sales to new customers who actively approach us
• Administration, e.g., onboarding new customers, invoice checks, coordinating repairs
• Implementation of our global KPIs & standards
• Coordination of events and community activities

• An attractive & secure job in an innovative & global company
• Clear development opportunities
• Excellent training & development through our internal Academy
• Attractive company discounts and special conditions for employees
• Additional earnings possible through commission and/or bonus

• Very good knowledge of English, French, Dutch (B2 and above)
• Experience in customer service & team leadership
• Experience in sales OR several years in customer-oriented roles
• High level of independence & initiative

Regus and Spaces are part of the International Workplace Group (IWG), the global market leader in flexible office rentals, with more than 4,000 centers in over 120 countries and over 12,000 employees.

Our clients range from small and medium-sized enterprises to government agencies and Fortune 500 companies.

We place great importance on equal opportunities. Our job postings are explicitly gender neutral.

Ready for the challenge? Apply now.