Service Sales Manager

• Develop new business through prospecting, referrals, networking, construction project handoffs, and targeted outreach.
• Build relationships with property managers, facility managers, owners, contractors, and other decision-makers.
• Conduct customer meetings and site visits to understand maintenance needs and identify service opportunities.
• Develop and present proposals for PMAs, memberships, and other preventative maintenance services.
• Negotiate scope, pricing, and terms while protecting margins and ensuring services can be delivered profitably.
• Drive new agreement sales, renewals, customer retention, and account growth.
• Maintain sales pipeline, customer records, proposals, and forecasting in Service Titan.
• Partner closely with Service Operations, technicians, dispatch, marketing, and construction teams.
• Establish sales processes, reporting, and performance metrics to support sustainable growth.

• 5+ years of sales, business development, account management, or client relationship experience.
• Experience selling plumbing, HVAC, mechanical, facilities, construction, or other technical/service-based solutions strongly preferred.
• Proven ability to develop relationships, generate new business, negotiate, and close sales.
• Strong understanding of customer needs, pricing, profitability, and account retention.
• Self-motivated and entrepreneurial, with the ability to build processes and create opportunities independently.
• Strong communication, organization, and follow-through.
• Leadership or coaching experience preferred.
• Service Titan and Microsoft Office experience preferred.
• Valid driver's license and acceptable motor vehicle record.

Williams Plumbing is the best plumbing and HVAC service team in the Gallatin Valley. Specializing in home service and repair, we ensure every customer's plumbing, heating, and cooling systems do what they should do: provide comfort and peace of mind. With over 40 years of experience, we know this community better than anyone and our expertise outmatches anyone in the industry.

We prioritize knowledge and training. We take pride in strong customer relationships. And we never tire of delivering quality, timely, and hone st work.

• Competitive Wages ($90,000-$120,000 base salary + incentive compensation)
• Medical Insurance
  • 3 affordable plans with HSA and FSA options available
  • HSA Employer Contribution of $600/$1,200 (Individual/Family) if selecting the HDHP HSA plan
  • Telemedicine
• Dental & Vision
• Employer 401(k) match up to 8% (based on company profitability)
• Paid Time Off and 6 Paid Holidays
• Company Paid Life Insurance and Employee Assistance Program
• Accident, Short Term Disability, Long Term Disability
• Pet Insurance
• Referral Bonuses
• Williams Academy:
  In-person training events, access to over 60 online courses, ongoing professional development opportunities
• Co-workers committed to teamwork, individual responsibility, and success
• Company Events (Archery Tournament, Golf Tournament,and more!)
• Opportunity to live and play in the "Last Best Place"
• Additional Perks:
  Discounted Gym Memberships, Auto Discount, Tuition Assistance, Verizon Discount, Discounted Dog Daycare/Boarding

Located in beautiful Belgrade, MT, outdoor adventures surround us. There’s no better place to live than Big Sky Country. Together, we work and play in Montana.