Ramp Agent

Join to apply for the Ramp Agent role at Worldwide Flight Services (WFS)

Worldwide Flight Services (WFS) employs over 22,200 professionals in ground handling across a global network of more than 170 locations and 22 countries on five continents. A career with us opens up a world of opportunities to develop existing skills, learn new skills, and experience working with different customers and cultures while always delivering world‑class service.

As a part‑time Ramp Agent, you will be responsible for essential ramp service tasks, including loading and unloading baggage and cargo, marshalling aircraft, and performing water servicing. A focus on safety and attention to detail is crucial. This position is covered by a collective bargaining agreement.

• Marshall aircraft upon arrival and departure.
• Load and unload cargo on and off aircraft.
• Safely drive and operate ground support equipment, including belt loaders and tugs to pick‑up and deliver cargo between the terminal, warehouse and aircraft.
• Perform ground service functions, such as connecting and removing ground power, ground start units and water service.
• Perform aircraft pushback, wing walking and related guide man functions.
• Maintain a secure work environment.

• High school diploma or GED equivalent.
• Ability to lift and handle heavy baggage and cargo (up to 50 lbs or more).
• Valid driver’s license, must be maintained throughout employment in this role.
• Strong communication skills for coordinating with team members and flight crews.
• Flexibility to work varied shifts, including weekends, holidays, and nights.
• Basic mechanical aptitude for operating ground support equipment.
• Ability to pass background checks and comply with airport security regulations.
• Attention to detail and a commitment to safety protocols.
• Fluently read, write, and speak the English language.
• This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union which requires joining the TWU and paying union dues.

• Previous experience in aviation or ground handling operations.
• Familiarity with aircraft types and airport layout.
• Knowledge of safety regulations and protocols in the airport environment.
• Experience operating ground support equipment, such as tugs, belt loaders, and forklifts.
• Strong problem‑solving skills and the ability to remain calm under pressure.
• Excellent teamwork and interpersonal skills for effective communication with colleagues.
• Ability to multitask and prioritize tasks in a fast‑paced environment.
• Basic computer skills for completing paperwork and using scheduling systems.
• Strong customer service orientation and a positive attitude toward passenger interactions.

• Ability to lift, push, pull cargo up to 50 lbs regularly, and occasionally up to 75 lbs.
• Frequent standing, walking, and moving throughout the airport terminal or warehouse.
• Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage.
• Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow.
• Manual dexterity required for handling documents, operating computers, and using two‑way radios.
• Ability to remain on your feet for extended periods (up to 8 hours or more during shifts).
• Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance.
• Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins.
• Ability to work in a noisy environment, such as near aircraft engines and ground support equipment.

• Access your pay when you need it through Daily Pay app.
• On‑spot awards offered through the Awardco Platform including gift cards and more.
• Multiple options for both full and part‑time employees for medical care.
• Travel Discounts, pet insurance, discount shopping, and more.
• Wellness Programs offered to all employees.
• Opportunity for internal mobility and transfers available.

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.