Wellness Center Compliance Manager--SC​/Bell Shelter

Wellness Center Compliance Manager – 11-037‑SC/Bell Shelter

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The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Wellness Center Administrator Program Manager oversees all non‑clinical and administrative and grant compliance aspects of the Wellness treatment program, which includes the Veterans Grant & Per Diem Treatment program and the Drug Medi‑Cal Substance Use Disorder (SUD). Responsibilities include billing, reporting, grant compliance, intake process, state licensing, certification compliance, and technical support and training on quality assurance for clinical and non‑clinical staff.

• Day to day management of a 75-bed state-licensed residential substance abuse treatment program within a 500-bed shelter and transitional living facility for single adults experiencing homelessness.
• In collaboration with the Clinical Director, assure contract compliance is met through appropriate implementation and documentation of the provision of evidence-based treatment practices for persons with substance use disorders, including persons who are dually diagnosed with co-occurring mental illness (including persons with the conditions of schizophrenia, major depressive disorder, PTSD, and/or serious impairments in the areas of work, family relations, thinking ability, or mood).
• Ensure all program activities are aligned to achieve program goals stipulated in funder contracts, and individual recovery goals of participants.
• Work with the Clinical Director to design, implement, monitor, and evaluate clinical and operational aspects of the residential treatment program.
• Schedule and conduct intake assessments to maintain program census at no less than 80% occupancy.
• Develop outreach strategies to increase program entry amongst participants in the community.
• Oversee program revenue income and expenditures, including working with the Business Manager to prepare periodic funder invoices and financial/programmatic reports, and perform budget management activities.
• In collaboration with the Clinical Director, recruit, hire, train, supervise, and manage a performance disciplinary action to supervised staff. Conduct regular staff performance evaluations and provide monthly one-on-one supervision to subordinate staff.
• Supervise and ensure program staff are equipped with the appropriate skills and resources for carrying out their job functions.
• Enforce program rules and regulations; ensure protocols are in place for HIPAA compliance and participant confidentiality.
• Ensure participant crisis intervention support is handled by appropriate staff, as needed, including outside of normal working hours to the Clinical Director, on call clinical staff, or appropriate external support networks.
• Help create and maintain a therapeutic environment in which participants are viewed and understood in the context of their experience and are assisted in addressing the underlying causes of their substance abuse issues and homeless condition, with the ultimate goal of assisting participants transition successfully to permanent housing upon program completion.
• Implement and maintain direct outreach activities to maintain program census at no less than 95% capacity.
• Develop and actively maintain meaningful collaborations with other service providers, agencies, and organizations to support participant and program goals and to ensure participants have access to a broad range of services.
• Manage government grants and contracts for services to support the ongoing viability of the program, including collaborating with funders, preparing regular programmatic reports, and working with the Business Manager to prepare fiscal reports/invoices.
• Collaborate as a member of the Bell Shelter management team, supporting management staff and ensuring adequate staff and…