Case Manager SC​/Bell Shelter

Job Category: Social Services

Requisition Number: CASEM
025841

• Posted :
  October 6, 2026
• Full-Time

Showing 1 location

Bell, CA 90201, USA

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Summary

Working as part of a multidisciplinary team, the Housing Program Case Manager's primary duty is to provide professional and individualized case management services, information, and referrals designed to assist eligible individuals experiencing homelessness, at risk of homelessness in acquiring and maintaining permanent housing. Housing Programs may include but are not limited to financial assistance, Intensive Case Management at the permanent housing support.

This position is wholly or partially funded by one or more government contracts; therefore, employment is dependent upon continued funds availability from the funding agency.

Pay Range

$26.45/hr.

- $31.05/hr.

Essential Functions

• Provide a crisis response philosophy and approach focused on supporting individuals experiencing a housing crisis to quickly identify and access alternative housing resources outside of the homeless crisis response system. Including clients referred by internal and external partnerships and contractors.
• Provide active listening skills through creative conversations, supports the individual in crisis to identify viable temporary or permanent housing resources within their own networks or resources, such as family or friends.
• Identify the financial assistance appropriate for each case by providing individualized case management services, information, and referrals designed to assist participants in addressing the underlying causes of their homeless condition and removing barriers to independence. Ensure that those individuals who do not have alternative housing options are quickly connected to existing emergency crisis housing services to ensure their immediate health and safety needs are met.
• Learn and observe all housing programs contracts, policies, and procedures and ensure compliance with all applicable laws and regulations that govern the program, including participant confidentiality laws and regulations.
• Perform participant enrollments, including documenting participant eligibility and assisting participants acquire documents needed for housing placement.
• Develop with each assigned participant an individualized housing plan to establish and track participant goals, including action steps and timeframe for completion of each step.
• Actively manage a case load of 25 plus participants, depending upon acuity level.
• After initial high-intensity service initiation period, ensure face to face, or other approved mode of case management is at least once a week or as needed to: assess, support, motivate and encourage participant to work towards their goals and/or needs and provide ongoing support by practicing a whatever it takes approach and Trauma Informed care, Harm Reduction and Housing First Models.
• Complete initial psychosocial/mental health assessment; develop an individual service plan and case notes, as required, and monthly action plan with each assigned participant, to establish and track participant goals, including action steps and timeframe for completion of each step leading to securing permanent housing.
• Strengthen job readiness skills through coaching in job search, applications, resume writing, interviewing and follow-up skills.
• Assist each participant in developing a personal budget, including establishing or increasing their income and/or creating a savings plan. Maintain accurate records of participant income and/or savings.
• Collection of financial documents such as income, rental payments, and savings.
• Complete VISPDAT and/or Next Step Tool with all eligible participants to ensure they are connected with the CES system and collaborate with the SPA 7 Housing Navigator/Matcher to link participants to potential housing resources using the CES matching system.
• Collaborate, develop, and foster linkages with other social service agencies to provide participants with access to a broad range of supportive services, including but not limited to VASH, SSFV, HVRP, CBEST, legal services, transportation services, health/mental…