Medical Receptionist

Join to apply for the Medical Receptionist role at Premier Medical Resources

Townsen Physician Group is looking for a full-time Medical Receptionist to join our team in Bellaire, TX!

The Medical Receptionist is responsible for assisting patients, doctors, office employees, and visitors. The Medical Receptionist helps the clinic run smoothly by scheduling appointments, greeting patients, answering phones, maintaining accounts and medical records, and other tasks as needed. Whether in person or over the phone, the Medical Receptionist is typically the first face or voice patients will see or hear.

• Assist with management of daily clinic operations including ensuring the clinic is open and closed in a timely manner.
• Greet patients as they arrive to facility and provide them with appropriate information.
• Assist patients in completing all necessary forms and documentation.
• Ensure completeness and accuracy of patients’ forms and logs including all demographics in EMR system.
• Update patients’ information in EMR system and all related records.
• Keep patient appointments on schedule by notifying provider of patients’ arrival.
• Answer telephone, route calls when appropriate, and answer inquiries.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Call patients to remind them of appointments.
• Schedule and reschedule patients’ appointments.
• Coordinate mail flow in and out of the office.
• Ensure reception area is well maintained, neat and clean, including magazines.

• Strong computer knowledge including proficiency with MS Outlook, Word, and Excel.
• Strong attention to detail.
• Exceptional customer service and phone etiquette.
• Excellent verbal and written communication skills.
• Broad knowledge of the content, intent, and application of HIPAA, federal and state regulations.
• Knowledge with in and out of network insurances, insurance verification, patient responsibility, and process for prior authorization.
• Ability to travel between facilities if necessary.

• High School Diploma or GED.
• Valid Texas Driver’s License.

Premier Medical Resources reserves the rights to change or modify the employee job description whether orally or in writing, at any time during the employment relationship. Additionally, Premier Medical Resources, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employee must comply with all applicable Premier Medical Resources policies and procedures.