Counter Mgr Dry Store

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RFT Manual Labor Bellaire, TX, US

Salary: $15.00 Annually

Reports To:

General Manager

Edit Holdings, LLC dba Tide Cleaners, is seeking an enthusiastic and dedicated Counter Manager to join our team! We’re looking for a leader who enjoys working with people, fostering teamwork, and representing the Tide Cleaners brand with the highest standards of excellence.

• Live Our Core Values:
  Uphold and demonstrate company values — Guest Service, Excellence, Commitment, Integrity, and Top Quality.
• Customer
  
  Experience:
  
  Deliver exceptional in-store experience for dry cleaning and laundry pick-up/drop-off customers.
• Customer Relations:
  Manage customer inquiries via phone, email, and in-person; build rapport, identify needs, and resolve issues or complaints professionally.
• Garment Handling:
  Perform check-in/check-out tasks, tag and spot-check garments, and organize items per customer requests.
• Transaction Management:
  Accurately calculate prices and handle cash/credit transactions.
• Store Operations:
  Oversee daily store production, ensuring quality standards are met and maintained.
• Team Leadership:
  Train employees, create staffing schedules, and guide the team in day-to-day operations.
• Store Management :
  Open/close the store, meet daily goals, and maintain a clean, organized counter area.
• Adaptability:
  Thrive in a fast-paced environment with attention to detail, while standing for extended periods.
• Other Duties:
  Take on additional responsibilities as assigned.

• Proficiency with basic math skills.
• Self-motivated with high energy and a positive attitude.
• Strong leadership and team management abilities .
• Commitment to ongoing training and personal development.
• Previous experience in hospitality or customer service management is preferred.