Resident Service Coordinator; Part Time - Pennel Park Commons Apts

Resident Service Coordinator

Job Type: Part‑time

Location:

Duluth, MN

Monroe Group is looking for a Resident Service Coordinator to join our team! We are seeking someone who enjoys working with people and has a passion for customer service.

As a Resident Service Coordinator (RSC), you will coordinate and provide, with support from the onsite property management team, a range of educational materials to be available to residents free of charge. You will create materials and obtain them from community service organizations. In addition, you will act as a relocation specialist to help plan, coordinate, and communicate in‑place renovations and temporary relocations during construction projects at the properties.

• High School diploma or equivalent
• Two or more years of experience in social service delivery with the elderly and/or family population
• Demonstrated working knowledge of supportive services and other resources in the area served by the project; ability to advocate, organize, problem‑solve, and provide results for residents served
• English language proficiency (read, speak, and write)
• The ability to pass a full background check

• Must be able to work assigned hours as scheduled
• Must be able to work in a fast‑paced environment
• Must be able to maintain confidentiality
• Must be able to complete tasks in a timely manner
• Familiarity with clerical practices, office procedures, and automated equipment
• Required to learn all aspects of community manager duties
• Ability to satisfactorily complete tasks with minimal supervision
• Must be a self‑starter and self‑motivated
• Ability to perform assigned tasks with reasonable speed and accuracy
• Excellent verbal and written communication skills

$25.00/hour (Up to 20 hours per week)