Medical Secretary

Medical Secretary II

Belleville Quinte West Community Health Centre

Full Time Contract until March 31, 2027

$41,314.00-$50,213.80 per year, based on 35 hours per week

The Medical Secretary is part of an integrated administrative team and provides front-line reception and administrative support to the Centre. This role supports the onboarding of new clients and is responsible for BQWCHC chart management. Responsibilities include coordinating and maintaining appointments, managing incoming/outgoing faxes, completing electronic data transfers and uploading of relevant clinical and administrative documentation. The Medical Secretary also manages third party billing systems and responds to requests for records from clients, legal authorities and other approved agents.

The position provides back-up support for clerical, administrative and reception functions, as required.

• Monday-Friday
• In Lieu of Benefits
• Inclusive, equity-focused workplace
• Values Driven Decision Making
• Trauma-Informed Approach
• Collaborative Team Culture

• Provides general secretarial services to support the Centre’s teams, programs and activities, including preparing correspondence, reports and related documentation
• Maintains electronic waitlist database and coordinates/schedules new client intake appointments, ensuring client demographic information is accurately and promptly updated in electronic systems
• Files and scans clinical information, including referral letters and other correspondence into client charts
• Coordinates specialist and diagnostic testing appointments and follows up as required to ensure timely communication with clients and providers, including identifying and communicating any challenges or delays
• Prepares, maintains, updates, retrieves, tracks and files client charts electronically
• Processes third party billing
• Monitors, orders and maintains medical supply inventory
• Assists with client appointment scheduling, and provides general reception support, as required.

• Medical Secretary Certificate and/or equivalent education and experience in a health care setting
• Proficiency in use of computers and various software applications; office equipment
• Experience with electronic medical records (Telus PS Suites) is considered an asset
• Seasoned professional with excellent communication skills and ability to work well in an inter-professional and collaborative environment
• Demonstrates ability to work effectively and efficiently with a focus on details and accuracy in a fast-paced environment
• Experience working effectively with communities and individuals who face barriers to accessing equitable care, including those with mental health and addictions challenges, history of trauma, etc., is considered an asset
• Some evening shifts are required.

BQWCHC is an equal opportunity employer. If you require accommodation to participate in the hiring process, please call  x 157 or email  For more information visit our website at