Service Coordinator at BearCom

Become a key player at Bear Com as a Service Coordinator, ensuring excellent customer service and communication in the wireless solutions sector. Support public safety and enterprise customers effectively.

Bear Com, a leader in wireless communication, is seeking a Service Coordinator with strong communication skills and a customer service focus. This role requires a well-organized individual who can handle emergency and non-emergency calls while ensuring quality performance. You will play a vital part in scheduling and managing service projects, interacting directly with clients to address their needs.

Key Responsibilities:

• Receive and document emergency and non-emergency calls

• Schedule resources for trouble calls and service projects

• Communicate via radio, phone, or computer with response teams

• Maintain logs of calls and customer interactions

• Perform general office administrative duties as assigned

Requirements:

• 2 years of relevant experience in service coordination

• Type 35 wpm and proficient in data entry

• Knowledge of emergency procedures and guidelines

• Strong organizational and multitasking skills

• Proficient in Microsoft Excel, Word, and Outlook

Elevate your career in wireless solutions with Bear Com, where your communication and organizational skills will shine.
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