Hastings County Client Access Representative

Join Hastings County as a Temporary Full-Time Client Access Representative. This on-site role emphasizes front counter reception, switchboard operation, and excellent customer service.

Hastings County seeks two Client Access Representatives to enhance its Community and Human Services Department. This temporary position is crucial for providing support and communication across teams and external agencies. Successful candidates will embrace customer service-centered philosophies and adhere to established operating principles.

Key Responsibilities:

• Manage front reception for Community & Human Services

• Direct incoming phone calls via the integrated switchboard

• Coordinate appointment schedules and interview room usage

• Sort and distribute mail at the main counter

• Facilitate internal and external file transfers

Requirements:

• Two-year diploma in business or accounting

• One to two years of related experience

• Strong interpersonal skills for customer interaction

• Proficiency in Windows programs including Word, Excel

• Knowledge of applicable legislation and policies

Use your organizational and customer service skills to support Hastings County's mission.