Customer Service Expert at LCBO

Position: Holiday Customer Service Expert at LCBO
Deliver exceptional customer service this holiday season with the LCBO as a Holiday Customer Service Representative. Help create memorable shopping experiences from November 16 to December 31, 2026.

As a key team member at LCBO, you will engage customers, operate POS systems, and curate a positive retail environment. You will receive comprehensive paid online training to enhance your customer service skills and gain insight into wine, beer, and spirits.

Your role will also involve inventory management and ensuring store cleanliness for a safe shopping experience.

Key Responsibilities:

• Serve customers efficiently using the POS system

• Assist with the Spirit of Sustainability donations

• Participate in Customer Experience surveys

• Handle inventory and maintain store organization

• Lift weights up to 40 lbs. as needed

Requirements:

• Legally permitted to work in Canada

• Minimum 18 years of age

• Available on weekends and holidays

• Bilingual (English and French) preferred

• Ability to stand for long periods

Engage with customers and enhance their holiday shopping at LCBO through exceptional service and expertise.